Terms and Conditions
Last Updated: January 2025
1. Acceptance of Terms
These Terms and Conditions ("Terms") govern your access to and use of Medikonsult's healthcare management platform, website, and related services. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree with these Terms, you must stop using our services immediately.
2. Eligibility
You must be at least 18 years old and legally competent to enter into a binding agreement to use our services. By using our platform, you confirm that you meet these eligibility requirements.
3. User Responsibilities
By using our platform, you agree to:
- Provide accurate and up-to-date information during registration.
- Maintain the confidentiality of your account credentials.
- Use the platform only for lawful purposes related to healthcare management.
- Not misuse, modify, or reverse engineer any part of the platform.
- Immediately notify us of any unauthorized access to your account.
4. Service Usage and Restrictions
Medikonsult grants you a limited, non-transferable, and revocable license to use our services. You agree not to:
- Use the platform for fraudulent or harmful activities.
- Upload viruses, malicious code, or attempt unauthorized access.
- Share patient data without proper authorization as per applicable laws.
- Copy, distribute, or exploit the platform beyond permitted use.
5. Payment and Billing
Certain services may require payment. By purchasing any subscription or service, you agree to:
- Pay all applicable fees displayed during checkout.
- Ensure your payment information is accurate and up to date.
- Understand that paid fees are generally non-refundable unless stated otherwise.
6. Data Protection & Privacy
We handle and process your personal and health-related information in compliance with applicable data protection laws. Please refer to our Privacy Policy for detailed information on how we collect, use, and store your data.
7. Intellectual Property
All content, logos, trademarks, and software are owned by Medikonsult or licensed to us. You may not copy, modify, or distribute any platform content without our permission.
8. Limitation of Liability
Medikonsult is not liable for any indirect, incidental, or consequential damages arising from your use of the platform. The platform is provided on an "as-is" basis without guarantees of accuracy, reliability, or uninterrupted service.
9. Termination of Services
We reserve the right to suspend or terminate your account if you violate these Terms or engage in any harmful or unlawful behavior.
10. Updates to These Terms
We may update these Terms periodically. Continued use of the platform after updates will constitute acceptance of the revised Terms.
11. Contact Information
Medikonsult Support Team
Email: enquiry@medikonsult.com
Phone: +91 7387798808